Goodwill Adjustment Letter

A goodwill letter requests a creditor to remove or adjust late payment marks as a courtesy. Works best if you have an otherwise good history and a clear reason for the late payment.

When to Use

  • Isolated late mark
  • Strong on-time history
  • Valid extenuating circumstances

Data to Include

  • Creditor
  • Account number
  • Date of late payment
  • Explanation
  • Request for goodwill adjustment