Accessibility Statement

Effective Date: October 5, 2026
Last Updated: October 5, 2026

Our Commitment to Accessibility

123 CR Services LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to information and functionality for all users.

We believe that everyone, regardless of ability, should have equal access to financial tools and credit repair resources. This commitment extends to all aspects of our digital platform, from initial navigation to the completion of credit dispute processes.

Conformance Standards

Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards established by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities and provide a better user experience for everyone.

We also aim to comply with applicable provisions of the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act of 1973, and other relevant federal and state accessibility laws and regulations.

Accessibility Features

Our website includes the following accessibility features:

  • Keyboard Navigation: All interactive elements are accessible via keyboard navigation using Tab, Enter, and arrow keys.
  • Screen Reader Compatibility: Proper semantic HTML structure, ARIA labels, and descriptive alt text for images.
  • High Contrast: Sufficient color contrast ratios between text and background colors to ensure readability.
  • Scalable Text: Text can be resized up to 200% without loss of functionality or content.
  • Focus Indicators: Clear visual focus indicators for keyboard users.
  • Error Identification: Form validation errors are clearly identified and described.
  • Descriptive Links: Link text clearly describes the destination or function.
  • Heading Structure: Logical heading hierarchy (H1-H6) for easy navigation.
  • Skip Links: Skip navigation links to help users jump to main content.
  • Alternative Text: Descriptive alt text for all informative images and graphics.

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

  • Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
  • Voice recognition software (Dragon NaturallySpeaking)
  • Keyboard navigation tools
  • Screen magnification software
  • Browser accessibility features
  • Alternative input devices (switch navigation, eye-tracking)

Known Limitations

Despite our best efforts to ensure accessibility, there may be some limitations. Currently known limitations include:

  • Some third-party integrated services may not fully conform to accessibility standards
  • PDF documents generated through our system may require additional accessibility enhancements
  • Complex interactive forms may require additional screen reader instruction
  • Some automated captcha systems may present challenges for certain users

We are actively working to address these limitations and improve our overall accessibility.

Ongoing Accessibility Efforts

Accessibility is an ongoing effort. We regularly:

  • Conduct accessibility audits using automated and manual testing tools
  • Review new features and content for accessibility compliance
  • Train our development team on accessibility best practices
  • Gather feedback from users with disabilities
  • Update our accessibility practices based on evolving standards
  • Collaborate with accessibility experts and consultants

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

Accessibility Coordinator

123 CR Services LLC

8 The Green, Ste A

Dover, DE 19901

Email: [email protected]

Phone: Available through our main contact form

We aim to respond to accessibility feedback within 2 business days and will work with you to provide the information, item, or transaction you are seeking through an alternative communication method or reasonable accommodation.

Alternative Access Methods

If you cannot access certain content or features on our website due to a disability, we provide the following alternative access methods:

  • Phone assistance for completing credit dispute forms
  • Email support for accessing account information
  • Alternative document formats upon request
  • Personalized assistance for navigating our services

Third-Party Content

Our website may contain content or links to third-party websites, applications, or services that are not under our direct control. We cannot guarantee the accessibility of such third-party content, but we strive to select partners and vendors who share our commitment to accessibility.

If you encounter accessibility issues with third-party content integrated into our platform, please contact us, and we will work to provide alternative access or contact the third-party provider on your behalf.

Formal Complaints

If you believe that we have not adequately addressed your accessibility concerns, you may file a formal complaint with:

  • U.S. Department of Justice, Civil Rights Division
  • Your state's Attorney General's office
  • Other relevant federal or state civil rights enforcement agencies

Updates to This Statement

This accessibility statement may be updated periodically to reflect changes in our accessibility efforts, legal requirements, or feedback from our users. We recommend reviewing this page regularly for updates.

The "Last Updated" date at the top of this page indicates when this statement was most recently revised.

This accessibility statement was created with the goal of transparency and continuous improvement in our accessibility practices. We are committed to providing equal access to all users and appreciate your patience as we work to enhance our digital accessibility.